Loss Prevention: How Technology Is Transforming Retail Security
Loss prevention is one of the most critical challenges in the retail sector. From internal and external thefts to operational errors and fraud, companies lose billions annually. According to the Global Retail Theft Barometer, global retail loses about 1.5% of annual revenue due to thefts and frauds. In Brazil, this figure can reach 2.25%, representing a billion-dollar loss for the sector.
But what if it were possible to drastically reduce these losses with technology?
The digitalization of loss prevention is already a reality. Innovative solutions like smart assistance buttons, QR code alerts, and IoT integration allow salespeople and security teams to act quickly and efficiently, preventing thefts and improving the customer experience.
In this article, you’ll see how Smart Call Anywhere is revolutionizing retail security, protecting inventory, and improving risk management.
The Problem: Invisible Losses, Million-Dollar Losses
Retail security faces increasingly complex challenges that go beyond conventional theft. Key problems include:
📉 External thefts: Organized crime groups operate across retail chains, causing significant losses.
🔍 Internal thefts: Small deviations committed by employees account for up to 30% of total losses.
🛒 Operational fraud: Incorrect cancellations of purchases, false refunds, and self-checkout scams.
❌ Administrative errors: Pricing mistakes, failure in stock replenishment, and disorganized processes also contribute to losses.
With these challenges, companies need modern solutions to protect their inventory and ensure business profitability.
The Solution: Smart Call Anywhere in Loss Prevention
Smart Call Anywhere by DESTEC Solutions is a tool that integrates technology, agile communication, and call tracking, ensuring a safer and more efficient retail environment.
How does it work?
✅ Assistance buttons on shelves and strategic areas: Employees can discreetly call security or managers when detecting suspicious behavior.
✅ QR codes for silent alerts: Customers and employees can report incidents in real-time without drawing attention.
✅ Monitoring panel via Bell Cloud: All calls are recorded and analyzed to optimize store security.
✅ Calls directed to the right team: Security, supervisors, or cashiers can be activated efficiently.
Proven Results: Security and Efficiency in Retail
🔹 Reduction of up to 40% in losses due to thefts and fraud in stores that implemented the solution.
🔹 Agility in responding to incidents, preventing thefts before they happen.
🔹 Improved customer experience with fast and secure service.
🔹 Data-driven decision-making, ensuring a more strategic and efficient retail operation.
If your store is facing frequent losses and needs a modern solution to enhance security, now is the time to innovate!
📞 Contact us and discover how Smart Call Anywhere can protect your retail business.
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