In the past, many retailers adhered to the “customer is always right” mantra. Consumers wield a larger amount of power. Along with that, customers have hundreds of places to spend their dollars. You want to capture that brand loyalty by connecting with these...
As a retailer, you want to make your shoppers feel like the most important people in the world. By providing exceptional customer services, these individuals will be loyal to your store, and you will see repeat business. Yes, even in today’s world, customer service is...
We know why you’re here—to increase sales in your store. Whether you’re in a sales slump or everything’s going great, and you want to keep it that way, we’ve got you covered with these tips and tricks to get better sales in 2022. Eliminate In-Store Wait Times ...
For retail stores, customer experience is one of the most crucial brand differentiators. This experience includes everything from what your store looks like and how your employees engage with customers to whether your checkout process was a positive or negative...