How can retailers improve customer service? The retail landscape is in flux. Gone are the days of passive browsing and impersonal transactions. Today's customers demand an experience, a seamless journey from window-shopping to checkout that leaves them feeling valued,...
If you have ever been to a busy restaurant, you know how frustrating it can be to wait for a table or to get the attention of a server. You might have used a restaurant pager, a small device that buzzes or flashes when your table is ready or when your order is up. But...
As a hotel or resort owner, you understand the importance of providing a safe and comfortable experience for your guests. From the moment they check-in, guests expect to feel secure and at ease in your establishment, and it's your job to make sure that this is the...
Smart Call wireless assistance buttons for restaurants and bars As a bar or restaurant owner, you have many responsibilities when it comes to ensuring the safety and well-being of your customers and employees. From managing food safety to preventing accidents, there...
Despite all of the challenges the manufacturing industry faces because of tariffs, political reforms, and more, the outlook is optimistic. In 2022, the sector expects to see revenue growth of 2.1%, and the manufacturing industry is projected to bring...
Managing a warehouse means much more than receiving and shipping goods—it involves planning for storage and managing supplies and inventories, which all come with unique challenges. Looking for ways to make your warehouse more efficient can lower costs and save time...
Some of the most challenging businesses to operate are those situated within the restaurant industry. This fact was true even before the outbreak of the Coronavirus pandemic. However, it is especially true now that the health and safety of consumers and staff are...
Today, there are many challenges facing the hospitality industry. With the ups and downs of recent global events, revenue has been lost over the past few years. Many restaurants and hotels have closed for good due to the decrease in business. However, savvy...
In the past, many retailers adhered to the “customer is always right” mantra. Consumers wield a larger amount of power. Along with that, customers have hundreds of places to spend their dollars. You want to capture that brand loyalty by connecting with these...
As a retailer, you want to make your shoppers feel like the most important people in the world. By providing exceptional customer services, these individuals will be loyal to your store, and you will see repeat business. Yes, even in today’s world, customer service is...